Hazel Blears’ Observer piece this morning makes some strong arguments about the need for the labour party to actually engage with voters. A lot of what she says is eerily similar to John Major’s (undeniable effective) soapbox strategy in the 1992 general election.
I think she picks up on the tendency for organisations (I include private companies in this as well) to see social networking as ‘the solution’. She is clearly not impressed by Gordon Brown’s video message, coining the fantastic phrase “YouTube if you want to”.
YouTube is not ‘the answer’. Social media is the means not the end.
But she misses the point – Blears calls for politicians to spend more time actually engaging with people, hearing their anger. Used correctly, social media offers a fantastic way to do this. Gordon Brown’s problem is not that he’s using social media, it’s that he’s trying to use it in ‘old media’ ways.
That YouTube video is simply a broadcast, something politicians have been doing ever since they invented the radio. Comments have been turn off – it’s about as disengaged as you can possibly get.
A lot of politicians are getting it – where Twitter, Facebook and blogging work well it’s where the publisher engages with other users. People like Tom Harris get this. He interacts with his commentators and gets into the debate on twitter. He isn’t looking at the web as another tool to broadcast but as yet another way to meet with, listen to and engage with voters.
I think the biggest sign that he gets it is that he knows it’s just one of the many methods he needs to be using. He held a town hall meeting in his constituency to listen to his electorate in person.
Everyone looks at Obama’s election victory and get excited about social media – but it wasn’t the web wot won it for Obama – it was engaging with the electorate. Online was the right tool for certain circumstances, but it isn’t a panacea that will solve everything and miraculously win elections.
So Hazel Blears – you’re right, politicians do need to get on their soapbox and engage with the public. But don’t rule out doing that online.
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